Why choose us
We are a local agency that has gained the trust of its neighboring residential and medical communities by providing incomparable care to all of our clients. Matched CareGivers understands how difficult or overwhelming it may be for you to identify what services would benefit you in order to live happily in the comfort of your home. We have trained our staff to assist you in examining options and planning for the future, keeping in mind your individual needs, preferences, resources and available support.
Nurse case manager will meet with you for a free initial assessment. In order to ensure that we are meeting your changing needs, your nurse will visit you in your home free of charge on a routine basis to provide you with a clinical and home safety assessment. Your case manger will maintain your plan of care informing you, your family or a designated individual of any changes.
Should you encounter a difficult situation after hours or over a weekend, you can rely on us. Matched CareGivers staff is available 7 days a week/24 hours a day to assist you. A Registered Nurse is also on standby, to assist with problem solving.
Most importantly, Matched CareGivers is the employer of all of it’s caregivers, responsible for Social Security, payroll taxes, State Disability Insurance and worker’s compensation for all of our employees. In addition, Matched CareGivers bonds and maintains professional liability insurance on its staff.
With the belief that the comfort, familiarity and privacy of the home provide an intrinsic factor that is equal to or better than any medication or treatment available, Matched CareGivers pledges to meet the specialized needs of patients and families.
FAQ (Frequently asked questions)
If your question is not answered here, you can always call us toll free 1-888-340-2273
or e-mail: info@matchedcaregivers.com
O Who is the employer of the Care Giver?
Matched Caregiver employs all of its CareGivers, assuming all federal and state employer responsibilities. As employers, we also relieve you of any liabilities or responsibilities by insuring, bonding and providing workers' compensation insurance to all of our CareGivers.
O Does Medicare cover Matched CareGivers Services?
Matched CareGivers provides what is considered "Custodial Care.” Custodial Care is not a covered benefit under Medicare.
O Will my Insurance cover Matched CareGivers Services?
Long Term Care Insurance covers our services when the client’s eligibility is met. Matched CareGivers will gladly assist you in processing your insurance claims.
O How often will I be billed for services?
Matched CareGivers bills on a weekly basis.
O Who supervises the CareGiver?
The agency staff supervises the CareGiver with nurse oversight.
O Why should I use Matched CareGivers verses another agency?
MCC provides a very unique service; we start our services with a nurse assessment and then set up a care plan designed for the individual client. RN’s review our caregivers weekly care notes and follow up with routine and as needed visits to the client. More extensive nurse involvement is available for a fee. And, we employ and stand behind all of our caregivers
O How much help with medications can be given?
CareGivers may assist clients with medications that have been dispensed and a predetermined dosage has been set up in a daily medication container. Only a nurse may distribute medication from prescription and non-prescription bottle and determine dosage.
O What are "Activities of Daily Living or ADLs?"
Activities of Daily Living are considered to be bathing, dressing, eating, ambulating or mobility, transferring, and toileting.
O How much housekeeping should I expect?
CareGivers should perform household services which will facilitate the client's self care at home and are necessary to prevent or postpone institutionalization. A safe and healthy environment should be maintained for the client. These include but are not limited to linen changes and laundry, cleaning the bathroom, vacuuming main walking areas, keeping the kitchen floor and counters clean, and cleaning up dishes after meal preparation, we find general housekeeping should take up about 20% of their time. At least 80% of the caregiver’s duties should be to attend to ADL’s, meal preparation, companionship, stimulation when needed and socialization.
O Can I call anytime?
Yes. The Matched CareGivers office is open Monday through Friday from 8 am to 5 p.m. We have on call staffing and a nurse case manager available after hours and on weekends.
O Do you ever accept a client whose needs do not meet your minimum amount of hours?
Occasionally, if staffing allows, Matched Care Givers will make every attempt to meet your request. However, in order to have a consistent and regular staff a minimum of 4 hours is usually required.
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